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Questions, answered

Frequently asked questions

Everything people ask before they host a reveal. Still stuck? The help assistant answers instantly, and hands you to a real person in one step.
The basicsPricing & paymentSetting upDuring the partyBaby namesGuest video messagesPrivacy & after the party

The basics

Do guests need to download an app?

Never. They open one link on their phone and guess right in the browser — no app, no account, no sign-up.

Can people join if they can't be there in person?

Absolutely — that's the point. Share the link in your group chat and remote family guess on the same live board as the people in the room.

Does it work for a virtual gender reveal over Zoom or FaceTime?

Yes — Revealcast was built for long-distance reveals. Remote guests open the same link on their phones and vote live while you share the big-screen board over Zoom, FaceTime, or any video call. Everyone sees the countdown and the reveal at the same moment.

How many guests can guess?

There's no guest limit on a paid event — invite everyone. One phone can cast several guesses, and you set that limit yourself (it starts at 8).

Can I do a reveal for twins or triplets?

Yes. When you set up your event you choose one baby, twins, or triplets, and the board, countdown and reveal all adapt. The reveal announces exactly what you're having — two girls, a boy and a girl, all three the same, any mix ("It's twins — one of each!"). Guests guess pink or blue just like always. You can also keep it a surprise that you're having more than one until the big moment.

Pricing & payment

What does it cost?

$20 for a standard event, or $35 if you pick any premium option. It's one payment per event — never a subscription, and nothing auto-renews.

Can I try it before I pay?

Yes. Every new event runs as a free, fully live preview — you can set it up, open the TV screen, and let guests cast up to 5 real test guesses. You only pay when you're ready to open voting to everyone.

What's the difference between standard and premium?

Standard ($20) gives you the Signature, Terra and Jubilee themes, preset palettes, pick-a-voice narration, name voting, and the secret keeper. Premium ($35) adds every theme, custom team colors, custom wording and voice direction, AI name ideas, your family logo, and guest video messages.

How do I choose a plan?

You don't. The price follows what you actually pick — choose a premium theme, custom colors, or a logo and the event becomes premium automatically. You always see the price before you pay.

I already paid $20 and now I want a premium option. Do I pay twice?

No. You're only charged the $15 difference, never the full price again.

Do my guests pay anything?

No. Guests never pay and never enter card details. You buy the event once and everyone joins free.

Does a twins or triplets reveal cost more?

No. The price is per event, not per baby — twins and triplets are the same $20 (or $35 if you pick a premium option). The price only follows premium features, never how many babies you're revealing.

Can I get a refund?

If you haven't run your reveal yet, email us within 14 days of purchase and we'll refund you in full — no questions, no forms. Once the reveal has run, the service has been delivered, so it isn't refundable. And if a problem on our side disrupted your event, tell us — we'll refund you in full either way.

Setting up

What do I need to show it on the big screen?

Anything with a web browser — a smart TV, a laptop plugged into a TV, a monitor, or a tablet. Either cast the tab from your computer, or open revealcast.com/tv on the screen itself and enter the pairing code from your event page. We don't recommend running the show on a phone — the board is built for a big screen.

How do guests join?

Two ways, both on your event page: a QR code they scan, and a plain link you can text or drop in the group chat. If a QR code won't scan, the link always works.

There's no sound on the TV. What's wrong?

Tap the "Tap to start the show" screen once. Browsers block audio until someone interacts with the page, so the show waits for that first tap. If it's still silent, check the screen's own volume.

Can I set it up ahead of time and test it?

Yes — that's what the free preview is for. Build the event, open the TV screen, and run a few test guesses days before the party. Your host controls include a reset that clears every test guess so you start the real party clean.

During the party

How do I keep the answer a secret?

You seal the result when you create the event. It stays hidden — even from the live board — until you hit reveal.

Can I be surprised too?

Yes. Hand the answer to a secret keeper — one trusted person gets a private link and locks it in. It stays hidden from you until the moment it hits the screen, so you find out with everyone else.

Who runs the reveal?

You do, from your phone. Close voting, then fire the reveal when the room is ready — the countdown and animation play on the big screen.

Can a guest change their guess?

Yes. A guest can change their last guess, or switch any earlier guess from their list, right up until you close voting.

What if I reveal too early by accident?

You can undo a reveal. The screen goes back to the live voting board and you can run it again when you're ready.

Baby names

Can guests guess the baby's name too?

Yes. Guests pick from your shortlist or type their own, and a leaderboard slide ranks the names by how many guests backed each one. You can turn name guessing off if you'd rather keep it to pink or blue.

Can I give guests a shortlist to pick from?

Yes — seed your own candidate names for each side, and guests choose from those.

What is "Ask Ronnie"?

A premium helper that generates baby-name ideas from a prompt like "short and classic" — handy when you're building your shortlist and stuck.

Guest video messages

How do guest video messages work?

A premium option. Guests can attach a short video to their guess — perfect for the relative who couldn't make it. On the night, you play it on the big screen: it shows "A message from…", plays the video, then counts down and reveals that guest's guess.

Can a guest put something on my TV without me seeing it first?

No. Every video is held until you approve it — nothing appears on screen automatically. A video guess stays completely invisible, off the board and the tally, until you choose to play it.

How long can a video be?

Up to 60 seconds. Guests can record on their phone or upload a clip they already have, and they watch it back and confirm before it sends.

Privacy & after the party

Do guests have to give their name?

It's optional, unless you decide to require it for your event.

How long do the results stay up?

Your event stays live for 30 days from your purchase — run your reveal any time in that window, and your results stay up until it closes (we email them to you then too).

How long do you keep the guest videos?

Videos are deleted about 30 days after your event.

Why do you ask how I found you and my due date?

So we know where to look for other people planning a reveal. Every one of those questions is optional — skip them and nothing about your event changes. We use the answers in aggregate to decide where to advertise Revealcast, we never hand them to an advertiser, and we'll delete them if you ask.

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The help assistant knows how Revealcast works and answers most things on the spot. It hands you to a person whenever you want one.

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